1. Digital Product Delivery
All 3D models are digital files and will be delivered electronically via email or a secure download link. No physical product will be shipped unless otherwise specified.

2. Delivery Time
Once your custom model is completed and approved, we will deliver the final files within 24 hours. For standard orders, delivery time may vary depending on the project complexity.

3. File Formats
Your model will be delivered in the format(s) you request (e.g., STL, OBJ, FBX). Please make sure to confirm the required formats before the final delivery.

4. Shipping for Physical Items (if applicable)
If your order includes a physical 3D print or merchandise, shipping costs and delivery times will depend on your location and the chosen shipping method. Tracking numbers will be provided once available.

5. Shipping Regions
We provide digital file delivery worldwide. Physical shipping (if applicable) is available to most countries. Please contact us if you’re unsure whether we ship to your location.

6. Customs & Duties
Customers are responsible for any customs fees, import taxes, or duties that may apply in their country for physical items.

7. Delivery Issues
If you experience issues receiving your digital files or if the files are corrupted/incomplete, please contact us within 7 days of delivery for a re-send or support.

8. Contact Us
If you have any questions regarding delivery or file access